Shipping policy
Shipping Policy
Order Processing & Fulfillment At Neravaliving, our dietary supplements are manufactured and fulfilled on-demand in the United States to ensure maximum freshness and quality. Please allow 2 to 5 business days for your order to be processed, prepared, and dispatched. You will receive an email notification containing your tracking information once your order has shipped.
Estimated Shipping Times
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Domestic (USA): For our customers in the United States, standard shipping typically takes 3 to 7 business days after the order has been processed.
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International: We also proudly ship worldwide. International shipping typically takes between 10 to 21 business days, depending on the destination.
Please note that these are estimated delivery times. Delays can occasionally occur due to carrier issues or customs processing, which are out of our control.
Customs, Duties, and Taxes (For International Orders Only) If you are ordering from outside the United States, your order may be subject to import duties, taxes (including VAT), and customs fees once the shipment reaches your destination country. Neravaliving is not responsible for any customs fees, duties, or taxes applied to your order. All such fees imposed during or after shipping are the sole responsibility of the customer.
Shipping Rates Shipping charges for your order will be calculated automatically and displayed at checkout based on the weight of the items and the destination address.
Incorrect Shipping Addresses Please double-check your shipping address before completing your purchase. Neravaliving is not responsible for packages that are lost, delayed, or returned to the sender due to an incorrect, incomplete, or undeliverable address provided by the customer at checkout. If a package is returned to us due to an address error, the customer will be responsible for any additional shipping costs to resend the order.
Missing or Lost Packages If your tracking information shows that your package was delivered but you have not received it, please check with neighbors or your local post office first. For packages lost in transit, all claims must be submitted to us no later than 30 days after the estimated delivery date.
Contact Us If you have any questions about your shipping status or need assistance tracking your order, please contact us at neravaliving@gmail.com.